• Warehouse Associate

    Job Location US-CA-Diamond Bar
    FLSA Status
    Regular Full-Time
  • As the leading distributor of prepaid wireless in US, VHA is committed to providing value and profitability to our partners and employees through the VHA Way. We focus on the prepaid wireless industry, and are the largest exclusive Master Agent for the Sprint Prepaid Group serving dealers nationwide in developing their retail business and sales of Boost Mobile brands.


    At VHA, we are known for putting customers and employees first. As pioneers in prepaid distribution, our business model focuses on supplying independent retailers the best products and programs delivered on a simple and reliable basis. Throughout the years, we have built an undisputed reputation for trust, honesty, performance and customer service. We are focused on increasing long term sustainable value for our customers, investors, employees and communities.


    VHA has grown from a start-up product distributor to a formidable national corporation in a very short period of time. The company was founded in 2001 by Vincent Huang in California as the first Prepaid Only Master Agent. Two years later, VHA became the largest Master Agent for Boost Mobile and continued its cross-country expansion to the Midwest, South and Northeast America. VHA now sells through its 1,800 dealers throughout the U.S.


    Today, VHA is headquartered in Diamond Bar California with 100+ employees, 5 regional will-call centers and a network of 1,800 dealers. VHA is named one of the 2014 Best Places to Work in Greater Los Angeles by LA Business Journal.

    This position has responsibility for performing all phases of shipping as well as maintaining related records and files by performing the following duties



    • Open and close the location in a safe and secure manner
    • It is the will call associate’s responsibility to check all items received against invoice slips for accuracy; inspect merchandise for damage, and issue merchandise to the customer upon receipt of payment
    • Will Call Associate will abide by company cash handling policy.
    • Receive, unload and stock will call merchandise
    • Inbound processing of orders to include opening packages and confirming contents to match against bill of lading/packing slip;
    • Inspect parts packaging for evidence of damage;
    • Sorting and label of all packages/parts for storage;
    • Perform data entry and/or uses barcode scanner to enter parts control numbers into computerized inventory control system;
    • Perform cycle counts and/or participate in physical inventory process;
    • Respond to inbound calls and process order; Act as CS Representative (See CS job description)
    • Receive orders via computer and/or fax and pull parts to fill;
    • Process outgoing orders and prepare appropriate documents for the sales process
    • Operate equipment in warehouse to include operate forklift, barcode scanning equipment necessary for performance of duties;
    • Maintains regular contact with other departments to obtain and convey information and/or to correct transactions.
    • Process RMA within 1 day of receiving the merchandise
    • Ensure that all working areas and customer areas are clean and presentable

    • At least 1-2 years’ experience in a distribution environment
    • Able to lift at least 50 lbs. 


    • High school diploma/GED desired.


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